Digitalization is blurring the gap between IT and business

Recently, it has become clear that the use of digital technology has been necessary in order to continue to meet, do business and run operations.

The demands on new sources of income, unique competitive advantages and new ways of working have created a huge pressure to continue to push digitalization and succeed with digital transformation.

Studies with over 650 decision makers in IT from 12 countries show that companies that don´t include automation of business processes in their digital transformation strategies find it difficult to remain competitive.

92% of respondents agree that the demands for new sources of revenue, unique competitive advantage, and operational excellence have created enormous pressure to compete digitally in order to earn the trust of customers, trading partners, and employees.

In order to keep up with the increased digitalization rate, process automation needs to involve all business areas. The IT department needs to become an integral part of the business and efficient tools, which can be used by more people than IT developers, need to be made available.

By 2020, 94 percent of IT decision makers expect automation to spread from IT departments into all areas of business in order to keep pace with the accelerated digital business innovation race sweeping every industry and region worldwide.

A low-code platform for process automation provides both speed and accessibility. With visual interfaces, ready-made components and drag-and-drop functions, the business can, without deeper development knowledge, collaborate with the IT department to create digital applications.

The low-code platform also frees up time for the IT department to develop smart solutions for, for example, integrations with other business systems.